File a complaint

If you are dissatisfied with services you have received, you can file a formal complaint.

Please attach a copy of the reservation or the contract and of your identity document and send it:
 

• by e-mail to reclami@gruppouna.it
• by mail to:

Gruppo UNA S.p.A.

c/o Funzione Quality ed Iniziative di Sostenibilità

Via G. Murat, 23

20159 Milano (MI)